We offer free delivery on our SUPs!

2-3 Working Day Delivery Service via DPD from the Netherlands

Orders under €49.99 - €4.99

Want to return you Wave order? Please contact customer services within 14 days before returning any orders. As unapproved returns will be rejected. 

We're happy to accept returns should the item not suit or is faulty in anyway. Please note that all exchanges and replacements are subject to stock availability.

Wave Customer Services can only accept the return of unwanted items within this time frame in the exact condition received and in the original packaging. Items will be assessed before your return is authorised, at this point one of our friendly agents will guide you through the returns process.

We do not cover return courier costs of unwanted items. Please always double check the product description in detail before you place your order.

If you have received a faulty item, you are eligible for a full refund within 30 days of receipt of the item.

If you report a fault outside the initial 30-day period, you may be eligible for a replacement as long as you're within the warranty period. All of our SUPs, Kayaks, and Canoes come with a 2-year warranty.

Please contact support@wavesupboards.com in order to be advised through this process.

In the unlikely event that your order or items within it are damaged, you may return the item(s) to us for a full refund. You must notify support@wavesupboards.com within 30 working days of receipt.

Please note, as stated in distance selling regulations, we cannot accept returns of Spas or Spa Accessories if you have opened the seal (with the exception of items that are faulty on arrival).